Frequently Asked Questions
You can always email us, but you may also find the answer to your question among the frequently asked questions below.
Yes! Your BrickPicFun kit is designed for you to build your own custom mosaic. It’s like painting by numbers, but with bricks! The kit includes all the necessary baseplates, bricks, and a printed building manual. A digital version of the instructions is available upon request.
Each mosaic is built using 16×16 stud baseplates, which connect to form the complete masterpiece. Building one baseplate typically takes around 40–50 minutes. The total build time depends on the number of baseplates in your chosen design.
Currently, we focus on providing complete kits for you to build your own masterpiece. This approach ensures a personalized and rewarding creative experience.
A printed building manual is included with every kit. If you prefer a digital version, we can provide a PDF upon request.
Our baseplates use a sliding dovetail joint system. To connect them, simply align the edges and slide them together until they lock securely.
BrickPicFun kits are suitable for ages 6 and up. Younger children may need assistance, making it a fantastic activity for families to enjoy together.
To achieve the best results, consider these key factors:
- Image Quality: Use a high-resolution, clear, and well-contrasted image. A low-quality source image results in a less defined mosaic.
- Focus on Key Elements: For portraits, zoom in on faces or important details to enhance clarity.
- Photo Size and Subject Count: Choose the appropriate mosaic size based on the number of subjects in your photo:
| Number of Faces | Recommended Baseplate Sizes |
|---|---|
| 1 Face | 3×3, 4×4, or 5×5 baseplates |
| 2 Faces | 5×3, 5×4, or 6×4 baseplates |
| 3 Faces | 6×6, 7×7, 7×4, 8×4 or larger baseplates |
| 4 Faces | 5×7, 8×4 or larger baseplates |
- Face Proximity: When multiple faces are in the image, it’s best if they are close together. This ensures better clarity within the mosaic’s “pixel” structure.
Following these guidelines will help you achieve a stunning final result.
We use high-quality, LEGO®-compatible bricks. While they are not LEGO® brand, they offer vibrant colors and precise fitting.
We pride ourselves on the quality of our bricks. They are durable, precisely molded, and designed for a satisfying building experience.
Our mosaics come in various sizes, determined by the number of 16×16 stud baseplates. The available sizes and prices are displayed when you select your desired mosaic on this page.
The total number of bricks in your mosaic depends on the size you choose. Each baseplate features a 16×16 grid of studs, accommodating 256 individual bricks. Your kit will also include extra bricks in every color provided, ensuring you have more than enough to complete your design.
Our palette includes nearly 100 brick colors. Each mosaic kit contains up to 25 colors, carefully selected to best represent your image.
Yes, frame is included with every mosaic kit. We currently offer black frames with a LEGO-style design. To attach the frame, align it with the baseplate and slide them together until they lock securely.
At this time, we only offer bricks and baseplates as part of our complete BrickPicFun kits.
Due to the personalized nature of each mosaic, reusing pieces for a different design is challenging. A new image would need to closely match the original, and additional pieces would likely be required.
We offer FREE shipping to EU countries, the United Kingdom, Norway, Switzerland, Ukraine and the United States. Visit our Shipping Information page for more details.
All bricks are sorted by colour into separate bags, each labeled with a color code. Baseplates, bricks, frame parts, instructions manual, hangers and brick separator are securely packed in a sturdy cardboard box.
We accept JPEG, PNG, HEIC, BMP, GIF, and TIFF formats. For best results, upload a high-resolution image.
Yes! Our system automatically converts your image into a pixelated design. You’ll be able to preview the final look before placing your order.
Brick mosaics work like digital pixels — each brick represents one pixel. Smaller mosaics use fewer bricks, resulting in lower resolution. To reduce pixelation and increase detail, select a larger mosaic size. Keep in mind that larger designs increase the cost.
We strive for accuracy, but screen and print variations can occur. Brick colors may appear slightly different in person.
We stand behind the quality of our products. If you experience any issues, please contact our customer support team for assistance.
Currently, our platform generates instructions exclusively as part of a complete BrickPicFun kit purchase.
Please contact our customer support team immediately with photos of the damaged item. We’ll arrange a replacement for you.
The frame connects to baseplates using the sliding dovetail joint system. Simply align the frame with the baseplate and slide them together until they lock securely.
Check your spam or junk folder. If you still can’t find it, contact our customer support team via email at info@brickpicfun.com.
You can track your shipment using the parcel number sent to you by email before shipping. If you need further assistance, contact us directly.
Your BrickPicFun kit comes with plenty of extra bricks, so you may already have some spares.
However, if any items are genuinely missing or damaged (such as bricks or baseplates), we sincerely apologise for the inconvenience.
Each kit is carefully prepared by hand, but on rare occasions, errors can occur.
If this happens, we’ll happily send replacement pieces at no extra cost. Simply email us at info@brickpicfun.com with the brick numbers and quantities that are missing or damaged, and we’ll take care of the rest.